Questions that New Customers Frequently Ask

What are the reasons for trusting

This is not the first year we have been in the essay industry, and we work hard to meet students' academic requirements. We have passed a long way to become a leader, and our solid reputation is based on the years of professional and dedicated performance. We are absolutely devoted to providing customers with high-quality works, and rest assured that you will always receive the best product before the deadline.

How and when can the customer contact your service?

Every customer can keep in touch with us through phone, email, or our live chat. As for the timing, we are available 24/7, so feel free to contact us whenever you need.

Do you have any discount policies for customers?

Yes, our clients are exposed to generous discounts. You can find more information on our discounts on our Discounts page.

Are your writers professional enough to do this kind of work?

We hire writers, only when they pass a series of tests. All our writers have a Master's or PhD degree. They are all native English speakers. Given the variety of academic disciplines and subjects, we have at least one writer for every academic field.

If the paper does not follow my recommendations and requirements, what should I do?

We hire only writers, who are professional and attentive enough to follow your requirements word for word and produce an original paper from scratch. As such, cases when customers do not like our papers are very rare. However, if you still feel that something important is missing in your work, we will be happy to revise your paper for free. Please, send us a complaint or place a free revision for your work.

I cannot extend the deadline, so how do I know you can meet it?

We are very thorough with deadlines. Our system allows our customers to choose the deadline that best suits them. If we have doubts as to whether we can meet your deadline, then we will not accept your order. We work only on those orders, which we can finish on time.

Can I have the same writer for my paper?

Of course, you can always request your writer to do another paper for you. You simply need to inform our support representatives or refer to your order number so that our support representatives know who wrote your paper and who should be assigned to work on your current order.

How safe is my personal information with you?

Your 100% privacy and confidentiality are guaranteed. We will never disclose your personal information to a third party.

If I am not satisfied with the final paper, can I get a refund?

We are proud to say that such cases are very rare with our company. Still, if you face such a problem, please, provide us with evidence, such as graded paper, and we will administer a full refund. What are the topics you can write on?

We can write on any topic you currently study, and at any academic level, from high school to PhD. We employ the most talented writers, which means that we have a rich pool of experienced researchers and writers in almost every academic field. We can say that, today, there is practically no topic or subject we could not handle.

How do I know that my paper is not plagiarized?

Many students are afraid of cheating. They also don't know how to avoid plagiarism in their works. Of course, we cannot say that we are totally protected from the risks of abuse. However, it is up to you to decide what exactly you want to do with our work – either you will submit it as your own or use it as a model for writing your own work. You should not forget about the risks of plagiarism, but these risks will never keep us from providing premium writing services to customers. We are honest with every customer, and you will never find a word of plagiarism in our works.

What if I don't like the finished paper?

Our customers can ask for unlimited revisions for free. In other words, we will be revising and rewriting your paper for free, until you are fully satisfied. If your paper is finished, but you see that something needs to be improved, simply use the "Revision" tab in your personal account within 14 days following the delivery of your paper. Once you do it, the writer will start revising your paper.

How do I speak to the writer, who is writing my paper?

Feel free to use our messaging system to speak to the writer, who is writing your paper. You can send additional requirements and instructions, provide additional recommendations, upload the needed files, and provide other information that will help the writer meet your writing needs. You can also submit a request for free revision and monitor the progress of your order. However, you are not allowed to exchange personal information with the writer.

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